Build a Customer Growth Engine

Pivoting Strategies presents:

"Build a Customer Growth Engine"

What’s your business challenge?

Are you trying to:

  • Attract prospects?
  • Retain existing customers?
  • Enter a new market effectively?
  • Become a better brand storyteller?

Every company can experience one or more of these challenges. Whether your company is faced with increased competition, need to identify new or overlooked opportunities, or seek a fresh perspective to understand your customer’s needs that can generate revenue – these are moments that can turn into strategic breakthroughs for your business. Let’s make it more personal. What strategic marketing problems are you dealing with in your organization and what questions do you want to ask your customers and prospects?

Build a Customer Growth Engine

We can help you uncover who your prospects and clients are, understand what they want, and recognize the expectations they have of your products and services.

During this highly interactive, intensive, hands-on half-day workshop, we’ll:

  • Develop a challenge statement that represents the question you have about your customer or prospect.
  • Create a discussion guide for interviews with customers or prospects.
  • Map the interview answers and turn them into insights.
  • Create a persona that represents a customer or prospect.

As a result of attending the workshop, you’ll:

  • Gain insights into what your customers and prospects want, need, and the types of experiences they want from you.
  • Uncover how your customers make decisions when determining which solutions to consider and purchase.
  • Leverage market research to recognize and explore opportunities and to understand your customers.
  • Understand why emotion matters– even in business-to-business markets.
  • Unlock and recognize opportunities to distinguish yourself from the competition.
  • Discover new insights and identify new opportunities you may not have considered before.
  • Learn how to prioritize opportunities and select the one(s) worth pursuing.
  • Develop a detailed persona you can use to market your products to represent your customer or prospect.
  • Learn from others, make new connections, and more.

Plus: Walk away with your copy of the Customer Growth Engine Workbook– including the roadmap you create that defines your company’s customer growth engine formula. The workbook, normally valued at $999, is one you create during the workshop that can become the secret sauce for developing your marketing strategy – the resource and roadmap for your marketing – and the customer growth engine in your business.

Breakfast and Lunch provided.

Meet Your Workshop Instructor

Carla Fleming is the CEO and Founder of Pivoting Strategies, a Washington, DC strategy firm that specializes in building marketing strategies and the clarification of customer expectations. The workbook you create during the workshop can become the secret sauce for developing your marketing strategy – the resource and roadmap for your marketing – and the customer growth engine in your business.

She has over 25 years of marketing and sales experience. Carla has taught MBA level students at The George Washington University and Johns Hopkins University Carey School of Business. She worked at IBM in a variety of marketing and sales positions, building strategies to grow small, medium, and large enterprise markets, both nationally and internationally.

Early-bird rate is $189 - Act fast!

Register Now! Seating is limited.


Jul 10 2019


9:00 am - 1:00 pm


$189 - $449

More Info

Click Here!


Office Evolution Tyson's Corner
8609 Westwood Center Drive #Suite 110 Vienna, VA 22182


Pivoting Strategies
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